Here we pigeonhole individual services, although many overlap with each other, and several may follow on from each other. Some clients use us for several services, others just require one. Many clients retain us, for snapshots of advice as and when situations arise and change.
What is digital transformation?
Digital transformation is the adoption of digital technology by an organisation to digitise non-digital products, services or operations.
We advise our clients how to move away from paper based systems, databases and spreadsheets to streamlined digital systems, enhancing speed, accuracy and knowledge throughout the organisation.
Are your processes correct? Do you do what you do because it's always the way its been done?
Could your processes be better, be more streamlined? Do you need to put your processes in order to gain an accreditation?
Having your processes mapped out is the starting point for your organisation, whether this is your customers' journey, sales, returns, etc. Every organisation's requirements are different.
Project scope is the part of project planning that involves determining and documenting a list of specific project goals, deliverables, limitations, resources, tasks, budgets and deadlines.
The documentation of a project's scope is called a scope statement or terms of reference, which contains all of the above and usually will include workflow stages.
A well defined scope statement is essential.
A software requirements specification is a description of a software system to be developed. It is modelled after business requirements specification.
The software requirements specification lays out functional and non-functional requirements, and it may include a set of user cases that describe user interactions that the software must provide to the user for perfect interaction.
Understanding the required solutions and outcomes required, leads to needing a supplier or multiple suppliers with the most appropriate technology. Do you know who they are? Are their fees realistic? Can they really do what they say?
This is a huge minefield and needs to be navigated with the utmost caution. We can assist with this, knowing all of the right questions to ask and what to look out for.
Change happens for many reasons; digital transformation, company acquisition or merger, growth, new markets, are a few examples.
We need our people to understand the reasons and embrace the changes, enthusing and dispelling fear, uncertainty and doubt.
Change is inevitable, we help to facilitate and assist with planning the change management
Our consultants work closely with our clients to improve operations and efficiency, grow or maintain what is working well and discard what is not. We solve problems.
As external onlookers, we can often see strengths or weaknesses that clients entrenched in their business are blind to or just don't see clearly enough.
Consultative sales with ROI has always been at the forefront, from early memory typewriter sales through to enterprise IT and software systems.
Leading sales teams from small start-ups through to large, multi vertical market teams, accelerating growth, our principal consultant's experience and passion for getting this right are unparalleled.
From the basics of brand, customer engagement and new methods, marketing needs to be right to keep you in your customers eyes.
Which channels are you using, do you have metrics as to the success of each and the non performers, what could be done differently. Tiny shifts in marketing can and will make a huge difference to your enquiries and engagement.